1. Pre-sale service:
1.1 Timely and patiently answer customer inquiries, and explain the performance and characteristics of the product to customers in a warm and detailed manner;
1.2 According to the relevant information provided by the customer, provide customers with purchase and selection services, calculate the investment cost and return for the customer, and let the customer "buy the value, use it well"
2. Sale service:
2.1 Assist in formulating plans and detailed processes;
2.2 Provide on-site installation, commissioning technical guidance and operation training for customers who purchase the machine for free;
3. After-sales service:
3.1 After receiving the user service notification, rush to the scene within 24 hours to solve the problem and achieve win-time service;
3.2 Establish a complete service file, make regular phone return visits or special visits, track the use of equipment, and work closely with users to achieve the best working condition of the equipment;
4. Service guarantee:
4.1 Three Guarantees for the product during the warranty period and lifetime maintenance services for the equipment;
4.2 The company keeps all kinds of accessories and wearing parts of the products all year round to ensure users' needs.
5. Service advantages:
5.1 Set up a sales service center across the country to provide you with technical services and technical consultation 24 hours.
5.2 Professional installation engineering technical team to ensure the correct installation and commissioning of equipment.
5.3 Professional after-sales service team provides expert-level service and technical support for you.
5.4 Spare parts warehouses are located throughout the country to ensure spare parts supply at zero distance.
Service network throughout the country:
An international-level customer call service center will provide you with a hotline service 24 hours. Each customer's designated area designated service can provide users with standardized and professional services such as training, maintenance, repair and accessories provision; according to customer needs, designated service station professionals are provided for onsite services.
技术咨询电话： 15253697999 After-sales service phone: 13356750071 Technical consultation phone: 15253697999